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Queen's Hospital
2024-05-08
Person
2
5
0
8th May 2024
I was in A&E for a total of 25 hours, it took 20 hours for me to be seen by a doctor, I was left in a cold corridor for 16 of those 20 hours, on a rock hard metal chair before having to result to laying in the floor in pain. The nurses and doctors were trying their best and I don’t blame them at all but the system as a whole is awful, people were suffering and just left. It was horrible and I was exhausted and sore by the end of it all.
Suggested improvements
Comfortable seating would be a good start if the wait times are that long, better food options, going 25 hours with only a sandwich and some biscuits is not easy, ideally more staff but that’s easier said the done given the way things are at the moment. Just make it more comfortable for people especially when there are longer waits. If you know someone isn’t going to be seen for atleast 20 hours, maybe set up a service that we get sent home then get a call or text back when we are (for example) 5th in the queue to be seen by a doctor so we can come back then and that way we can wait in the comfort of our own home.