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7th November 2023


The system the understaffed nurses work under is awful. They have to spend more time on computer screens and paperwork than on patient care. I got lost from their system mid-way between departments. Had no idea who my doctor was and saw different nurses day to day.

Suggested improvements
Scrap the current system and release the reduced number of staff doing paperwork so they can deal better with patients. I was made to feel like a nuisance rather than a cared for patient.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse