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8th May 2024


Although the staff were extremely busy but when treating, pushing, talking and helping the attention was second to none. We were in A&E for 13 hours and felt exhausted when we got home and we were sitting, in my case laying, down but the staff never stopped, impressive. I was ‘lucky’ because I had a head injury and went through ITU but some we were aware of were still there when we left. It’s worth a mention that all the staff were not grumpy in fact they were cheering patients up and were positive all the time. Thank you.

Suggested improvements
I’m sure you know, the waiting, and lordy knows how your gonner fix it.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse