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1st November 2023


Shocking experience, people waiting more than 23 hours, no beds. Gave up and managed to get a very late out of hours HUB appointment. The NHS is falling apart and it is at Dickensian levels. Unless you are dying, you get treated. I hope I do t have to suffer that experience again

Suggested improvements
More staff/dictators to actually treat sick people in A&E. No comfortable and respectful places to wait. Treat people/the public with more respect

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse