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Queen's Hospital
2024-05-08
Person
4
5
0
8th May 2024
I was treated well by all staff and they put themselves out in anyway to help. Everyone one of them including porters were so nice and respectful.
Only moan and it is a moan going into hospital by ambulance had to wait 13 and half hours to put anything into motion.
I was released yesterday and on my way out there were three corridors full of people some sitting on the floor some in beds babies crying people moaning in pain - I just couldn’t believe what I was seeing..
Also mention Queens are so understaffed - a nurse I spoke to 2hr journey from Croydon then 12hr shift then home another 2hrs that’s what you call dedication she was brilliant.
Suggested improvements
MORE STAFF WAITING TIME IN A&E. One patient went to King George Goodmayed and was seen so much quicker than Queens.
It would be helpful to keep people waiting an update as sometimes it may be quicker to be seen at King George’s.