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Queen's Hospital 2024-06-04 Person 1 5 0

Couple nurses especially male nurse Ian were trying their best to help my mother who is 83 & got Alzheimer's see surgical doctors so she could go home and get outpatient appointment but surgical team said they look at scan & be back in half hour they never did ! My mother was so distressed with waiting from roughly 11am in morning til roughly 10pm we ended up getting her discharged so she could be in her own environment as nothing was going to be done that evening or next day

Given age of patient and how she's got Alzheimer's! Rather her getting stressed given her a outpatient appointment to come back for what treatment they need to have which also would of helped nurses treat other patients that needed help that could of been seen to that time rather than someone who wouldn't been seen to and treated that day or night or even next morning