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1st November 2023


CNS Charlotte and RN Lauren were amazing! Best service I have ever received from the NHS. They both made me feel really comfortable during a procedure and did make me laugh which made me feel so much more at ease. Thank you both for reassuring me, i am glad there is staff like yourself in the NHS!

Suggested improvements
Nothing, everything was really good

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse