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8th May 2024


One of the nurses was tired and verbally communicated that. It's understandable she was tired but not to let patients know, who are feeling very vulnerable. Also, She was unsure about an infusion she was giving me and instead of saying she didnt know and trying to find out, she gave me the wrong info. She also seemed irritated when patients were asking to use bed pans.

Suggested improvements
Apart from experience with the nurse, the service was excellent and couldnt praise staff enough for the care they gave me.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse