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1st November 2023


I waited on a chair for 26 hours in Queens A&E no observations, no medicine, I had sepsis and 2 large kidney stones blocking my tubes, the pain was excruciating, I also am disabled, I have 12 slipped disks and a bad hip and still was not given a bed. There was a 93 year old man who came in with an angina attack, who was left for 40 hours on a chair, he eventually collapsed on the floor and not one person helped him up, you wouldn't treat an animal like that, prisoners have better health care. Its is absolutely disgusting!

Suggested improvements
Everything could have gone better, staff are RUDE! they are not sympathetic, they have no empathy or common decency. No beds I'm A&E or on the wards is a MAJOR issue.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse