Share review of Queen's Hospital

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

2nd August 2024


No organisation was told you are next but had to wait two hour’s twenty minutes with no explanation

Suggested improvements
Too long waiting time sent down for procedure waited two hours twenty minutes before being seen it seems everyone wants to pass you on, out of site out of mind. The staff somehow lost my drug chart and wouldn’t let me leave till they found it but they didn’t find it so I left anyway with the help of one of the nurses after waiting another two hours. I take blood thinners Apixaban no one told me not to take them before my procedure I was asked about reading the leaflet the hospital sent me, they hadn’t sent me any leaflets at all so they couldn’t cut out a cyst of sorts so the whole exercise was a waste of time. But the nurses did try and help where they could and I’m thankful for that they are a credit to the hospital.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse