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Queen's Hospital 2016-04-14 Person 4 5 0

Why was I told to arrive by 7.30 am and I am still waiting at 9.20 am. The list for ops must be decided in advance so why make people come in so early. It only took about 40 mins to do all the checks and meet the anesthetist so why over 5 hrs early? All the staff were great - very friendly and professional.