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2nd November 2023


All personal were very polite and answered all questions with a professional answer. They were very aware of the issues and communicated what will happen and when. The only issue I exoerienced was the delay for each activity ti be completed. I arrived at the reception a 5pm on the Wednesday and left the hospital at 11:30 am on the Thursday, this was my only negative issue, it took a very long time to complete all the test required. At the end I felt the overall result was a good as it could have been as I knew what my issues were and what will happen next. All round a good performance from all concerned.

Suggested improvements
The time between different examinations was protracted. There was no offer of any food, except tea, coffee, hot chocolate & biscuts. Noy really sufficient for such a long stay.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse