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Written by a family member
14th April 2016


Definitely the waiting time! Arrived at 8 am and am still at the ambulatory dept at 3 pm. How much longer? Waiting for blood results - then a doctor and then a consultant. Did notice the nursing staff did not wash or sterilize their hands whilst using sterile swabs and doing blood tests etc - most surprise between patients.

Recommend
Dignity/Respect
Involvement
Information
Staff
Communication
Rating not given.
Communication nurse