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3rd May 2024


Felt that I was ignored when waiting and then mocked when I requested information about some of my results

Suggested improvements
Fed up with the very long waiting time (nearly 2 hours beyond my appt) with no explanation simply moved from one seating area to another so that it seems you're making progress, when you're not, it also appears that some people walk through and get seen straight away.. very poor service

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse