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7th November 2023


It was all very positive. The staff were incredibly busy and managed to juggle a lot in the time I was there. Time management is a difficult one as how to make it more efficient? I waited for someone to look at an x-ray for 3 hours although I wasn't a priority as I wasn't in any danger, the x-ray I believe was for just in case, however, I could have been gone and out of their way a lot earlier.

Suggested improvements
The care was great. No-one can help being busy, just the timings were long.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse