Share review of Queen Alexandra Hospital

Queen Alexandra Hospital 2018-03-26 Person 3 5 0

Day surgery at weekend Seemed to be less service and adhering to procedures. Need to be told on the phone that an overnight stay may happen if operation is delayed therefore bring things in with you. Doesn’t the patient need a wrist band done and name written on bed head, drugs chart, skin chart ? Breakfast ordered for the patient for the next day. Bed remade the next morning so that patient can rest not stripped and left bare. Treat each patient as individuals eg Listening to other patients being spoken to: An old person is old not necessarily silly and old. Nor deaf. Good practice to keep patient informed regularly not ignored or made to feel that your a nuisance. Excellent care by night staff and trauma/ operating staff.