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Written by a patient
3rd August 2018


On my last morning we had the house keeping team on the ward. Whilst I do appreciate there is never a good time in such a busy place, I do feel the job of washing the floor and changing all curtains could off been handled more professional. One lady on the ward had her bed put outside in the corridor and it took around 2 hours to come back, this lady was in pain and waiting for surgery and sitting in a chair caused her discomfort. The house keeping team freely stood in the ward complaining about the amount of work they had to do in a short time scale. While again I appreciate there is no good time for these jobs being done. I think more respect should be shown in future.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff