Share review of Queen Alexandra Hospital

Queen Alexandra Hospital 2019-02-21 Person 3 5 0

The service I received from my Surgeon and medical staff pre-op was excellent. The morning of my admission was excellent and everything was explained to me in detail. The operation and immediate care after the operation was also excellent. The nursing staff worked very hard, but even though all of my normal medication was recorded and reviewed it was not copied on to my ward chart and not authorised by the elusive 'Ward Doctor'. This meant I was unable to take my blood pressure and other necessary medication. I queried this with the sister who tried on numerous occasions to contact the doctor. All to no avail. I feel we have a great NHS service but are let down badly by incidents of this nature. When finally discharged I took my medication of my own volition 6 hours late. I never ever saw the elusive 'Ward Doctor', even though I asked to see him the night before and on the day I left...