Share review of Queen Alexandra Hospital

Queen Alexandra Hospital 2018-09-11 Person 5 5 0

Wow! What amazing care at Queen Alexandra and especially on wards c6&7. On the day of a life changing event for our relative we were called in asap. In the lift at main entrance I met a hcsw named Amber - a very kind and supportive lady who I believe was starting her shift on level e. Thank you Amber. The acknowledgement that I was upset and the offer a hug was very much appreciated. Little things like this make a huge difference and I hope you receive this feedback. On the wards everyone from nurses, health care support workers, doctors, cleaners, physiotherapists, the night nursing service (in purple) - everyone has been friendly, approachable, honest, supportive and caring to both our relative and our family. The offer of coffees and a camp bed have been very kind. The Oncall cardiology team and physiotherapist who came in out of hours - thank you so much! These two wards deserve high recognition of the amazing work they do. The staff should be proud of the high level of care they provide. QA hospital should be proud of their staff. A final mention to the front desk at main reception - the lady who did 4 nights in a row helped lift spirits and was very friendly on the way out after many long hours sat on the ward. We have a long journey ahead, but so far we are really positive about the care we have seen and received and feel reassured about our relatives future care where ever the path takes us.