Share review of Queen Alexandra Hospital

Queen Alexandra Hospital 2018-04-23 Person 4 5 0

I was in the QA hospital Ward D5 for a hip replacement operation on 14th April 2018, the service I received was excellent from all of the staff I had dealings with from nurses to OT and clinical. The treatment and explanations of the need for that treatment were very good and reassuring. I was assessed and discharged on 16th April at about 1140 am. Up to that time everything had been as described above and I was ready to leave pending the delivery of my medication from the pharmacy. I had been warned by the three other patients in my section of ward D5 , and by friends that there were often delays in this service, but to wait until 1630 for my medication, is very frustrating and appears to have become the norm. Worst of all is the fact that the already busy staff on the wards bear the brunt of the complaints and frustrations - completely unacceptable. I do not believe that this practice cannot be streamlined significantly, and as it reflects badly on the experience as whole must contribute unnecessarily to pressure and dissatisfaction of the nursing staff so widely reported in the media. Do something about it!!