Share review of Queen Alexandra Hospital
Queen Alexandra Hospital
2019-12-05
Person
5
5
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Written by a carer
5th December 2019
My Mum, who is 92 broke her wrist and we attended A&E today. The staff were all amazing from the receptionists to the porters, ancillary staff to the nurses, doctors and consultants. My Mum was treated with the utmost respect and the care and attention she received was outstanding - which was amazing, given how busy they all were. We were kept informed of what was happening, explained clearly in terms we could understand. Special mention should be made of Ruth, a nurse that sorted everything (with a smile) and turned a bad day into a very positive experience. There’s a really great atmosphere in the hospital and a can do attitude. I’m not sure, on my experience what could be done to improve it.