Share review of Queen Alexandra Hospital

Queen Alexandra Hospital 2018-04-03 Person 4 5 0

The clinical care and engagement was excellent, but the time keeping for appointments was terrible. Every outpatient appointment attended was at least 40 minutes late from the booked time (despite being early morning appointments). This was explained by reception staff as being due to ‘unforeseen and unexpected’ issues .... surely if this happens everyday as it appears, then it should be ‘expected and anticipated’ and factored in to patients timings. These delays introduce extra costs in car park fees and impacts on patients plans for child care and work.