Share review of Queen Alexandra Hospital

Queen Alexandra Hospital 2018-09-13 Person 5 5 0

I have completed this survey with respect to the medical staff at QA. They are excellent. However, the attitude I met with at the reception (Wednesday 12th September, 0820-0930) leaves much to be desired. I was treated abruptly and made to feel as if I was a nuisance for wanting to organise my next appointment while I was there. The receptionist did not listen properly, was terse, bordering on rude, and I left feeling upset and unable to establish a normal conversation. I appreciate that she was busy, but have experienced this treatment on previous occasions, and conclude that it is an habitual response to patients.