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Queen Alexandra Hospital 2018-08-06 Person 4 5 0

I had an echocardiogram performed by a delightful female technician - wish I could recall her name. Used to work in UHS and moved to QA I think about 7 years ago. Totally professional and great bedside manner. She gets 5 stars! My one request is that the reception staff are more welcoming and friendly - hence the 4 stars. A smile, eye contact and to show a bit of interest costs nothing. Nor were any checks made about my personal details - address, telephone number, GP etc which I thought was standard. I have worked at QA and am pretty sure this should have happened - suspect it was a marker of general disinterest. Shame really because otherwise it was such a positive experience.