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Written by a patient
7th January 2019


For follow up eye appointments it would be good to know if pupil dilation is expected or not in the appointment letter. I do not live on a convenient bus route and to find that I could have driven my car to the hospital (no drops were to be used in the first place) is disappointing to have really inconvenienced others - particularly with unknown time for pick up. I appreciate that a standard letter covers all eventualities.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff