Share review of Queen Alexandra Hospital

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

Written by a patient
19th April 2018


Everything ran smoothly. As soon as I arrived at Outpatients, I was taken for blood pressure, ECG, height and weight, by a very pleasant lady. I did not wait long before my code appeared on the screen and I saw the Sister for my pre-op questions etc. Sister Jo Hall was lovely, very patient, caring, understanding, and I did not feel in the least bit hurried. She was very easy to talk to and I I feel well-informed about what will happen at my surgery on Monday. Thank you There has since been a little blip with my blood tests as the phlebotomist spelled my name incorrectly on my phials of blood so they were rejected. I have visited blood tests again today to have blood taken again for the pre-op test. Perhaps the phlebotomist should show the phials to the patient after writing on them so that the patient can check that the spelling and date of birth have been written correctly.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff