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Written by a patient
18th April 2018


In the main the care I received was outstanding! In particular I would like to mention Mike Fitch, who went above and beyond for all the patients, he was always kind and very helpful and always had a smile on his face. I would like to mention Cheree, unfortunately, not for the same reasons. I really think Cheree should find another line of work, people person she is not! For the 3 days I was on her ward, not once did she attempt to speak with me, and her attitude towards the other patients left a lot to be desired. I watched an 85 yo patient who needed his urine bottle changed on a regular basis forever having to call/wave for attention, have to justify why he was calling when the bottle was not full! Why couldn't she leave a spare?

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff