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Written by a carer
26th May 2017


My grandson fell down the stairs and twisted his foot we did the normal things like raise it put ice on it and made his rest. but a few hours later he was no better. We took him A&E he was seen fairly quickly, had a X Ray was told nothing wrong they strapped his foot then a nurse proceeded to drag him around the dept whilst he screamed. she then informed us that he was acting and would soon get over it as long as he walked on it A few days later he was still in pain and we took him to the Minor injuries unit in Port Talbot, we were told he had 4 broken bones in his foot and had to be put in plaster. They looked at the same X Ray as Bridgend had used, how come they didn't see it!!!!! It makes you wonder what else can go wrong.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff