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Written by a patient
3rd January 2018


I am well aware of the negative press the NHS and other emergency services get so I feel compelled to give feedback on my recent experience. Never having spent a night in hospital ever, being taken in at my age 57, was quite an experience. While kidney stones are not particularly serious they are definitely painful. From the first contact with the paramedics I have to say the staff were fantastic. I can’t name anyone in particular as I was not with it at all, but everyone I met over the two days were just superb. Great care and understanding was given throughout. I can’t suggest any changes as in my experience it was spot on. Thank you to all staff involved in my care.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff