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Written by a NHS patient
13th June 2022


I was a patient at the DSU where they have excellent service. Unfortunately I had a very bad experience in Bradshaw ward where I was not treated very well. I stayed overnight post op and being a nurse myself I understand how difficult night shift is esp with a full bed capacity at that time I was there but it is not an excuse to not fulfill your duties and responsibilities as a healthcare worker... I know how to work under pressure but I make sure the patients care and safety is the priority. And I was so disappointed and I experienced the lack of care of people who were taking care of me.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe