Pilgrims Hospices Canterbury

56 London Road, Canterbury, Kent, CT2 8JA
 
2,240 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness

Reviews

 
Page 74 of 223
 
Review of Canterbury - Community Services
30th June 2022


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Suggested improvements
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Dignity/Respect
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Caring
Trust
Support Staff
Experience
 
Review of Occupational Therapy Team
30th June 2022


The lady that turned up knew what she was doing & provided files we were not expecting to be available

Suggested improvements
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Review of Hospice at Home
30th June 2022


all the carers who came were excellent, plus cheerful and helpful

Suggested improvements
NOTHING AT ALL

Dignity/Respect
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Caring
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Review of Canterbury - Inpatient Wards
30th June 2022


Because staff were very kind, considerate mostly couldn't do enough to make life easier for me always trying to ease things for me and to look and feel so much better than when I came in I can't thank them enough its a difficult job they do without any complaints

Suggested improvements
first such personal treatment from all all staff

Dignity/Respect
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Caring
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Experience
 
Review of Occupational Therapy Team
29th June 2022


ALL the staff were friendly, professional + went the extra mile, not only in the hospital but at home too. As an inpatient they sat with me, helped talk through any worries I had. They were absolutely marvellous.

Suggested improvements
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Dignity/Respect
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Review of Counselling Team
29th June 2022


My counsellor was Monique and I cant praise her enough. She was so caring, supportive and she listened to me and I found our sessions has helped me through my grief. I feel I will need more sessions later on.

Suggested improvements
I cant think of anything that would have improved the support and understanding that was received, It was first class.

Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
Review of Canterbury - Community Services
28th June 2022


It was first visit so it was a bit unknown to me but I have known a lot of people who have used the Hospice service and I value the calm & pleasant feel of the Hospice area.

Suggested improvements
No I know that I had to be put in the system for the future in case I needed ward contact. Also I am hoping it will help my 85 YR sister who had a few problems of her own and give her peace at this time too.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Canterbury - Community Services
28th June 2022


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Suggested improvements
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Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospice at Home
28th June 2022


Thank you for the wonderful care you provided my father and reassurance to myself and my family at a difficult time

Suggested improvements
Nothing! Dad's house is a bit messy but your lovely nurses washed and found a space to do this with dignity.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Physiotherapy Teams
28th June 2022


Because it is a true response to the question posed. N.B. Don't ask again to justify my answers! You'll get none because the form will be in the waste-bin.

Suggested improvements
Better information about wheelchair availability.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
 
Page 74 of 223
 

Resources

Short link to review Pilgrims Hospices Canterbury: http://iwgc.net/emp2x