Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Reviews
Pilgrims Hospices Canterbury
2022-08-19
Person
5
5
0
Review of Hospice at Home
19th August 2022
All the carers I have met so far have been amazing . completely understood mums needs. The first time meeting, mum was being very sick I was overwhelmed. You instinctively jumped in to help me & I felt so supported, It was like receiving a massive hug just when i felt like giving up. Thank you x
Suggested improvements
NA
Pilgrims Hospices Canterbury
2022-08-19
Person
5
5
0
Review of Canterbury - Community Services
19th August 2022
It was our first interaction with Pilgrims Hospice & frankly i didn't know what to expect.
DR Thorn was brilliant. I cannot praise him too highly. He answered many difficult questions with ease and clarity. All cancer patients should have a DR Thorn on hand
Suggested improvements
I cannot think of a single thing.
The volunteer receptionists have continued to be helpful. maybe a tour or explanation of all your facilities
Pilgrims Hospices Canterbury
2022-08-18
Person
5
5
0
Review of Canterbury Wellbeing Team
18th August 2022
.
Suggested improvements
.
Pilgrims Hospices Canterbury
2022-08-18
Person
5
5
0
Review of Counselling Team
18th August 2022
counselling really helped me to come to terms with my feelings. Marion was extremely kind & emphatic. would definitely use the service again
Suggested improvements
Nothing
Pilgrims Hospices Canterbury
2022-08-18
Person
5
5
0
Review of Hospice at Home
18th August 2022
staff are kind and caring, They involve the patient and family in discussion. and decision making. staff are proficient and professional
Suggested improvements
.
Pilgrims Hospices Canterbury
2022-08-18
Person
5
5
0
Review of Hospice at Home
18th August 2022
Pleasant, Polite, Professional - nothing is too much trouble. Look forward to seeing their friendly faces !
Suggested improvements
NO
Pilgrims Hospices Canterbury
2022-08-17
Person
5
5
0
Review of Canterbury Wellbeing Team
17th August 2022
.
Suggested improvements
.
Pilgrims Hospices Canterbury
2022-08-17
Person
4
5
0
Review of Counselling Team
17th August 2022
Extremely difficult for counsellor to fully understand my position as a wife with a husband with terminal prostate cancer, but still reasonably well supported sometimes repetitive, perhaps of necessity.
Suggested improvements
Nothing really. Spaces between phone calls was correct for me- not too frequent.
Pilgrims Hospices Canterbury
2022-08-17
Person
5
5
0
Review of Counselling Team
17th August 2022
Amazing service from start to finish
Suggested improvements
.
Pilgrims Hospices Canterbury
2022-08-08
Person
4
5
0
Review of Physiotherapy Teams
8th August 2022
I am blind so can't see charts also partly deaf and physio had a quietish voice. Luckily my wife could explain most of missed bits.
Suggested improvements
.
