Reviews
Reviews
Every one I have seen has been so very kind, helpful and understanding. They have telephoned at different times to see how I am and am so grateful for this. They could not do more.
I believe in answer with the truth.
As a person going through a painful and exhausting cancer journey, post-surgery chemo treatment and the heartbreak of very recent recurrence of the disease, Sam’s kind, gentle and empathetic manner when talking, listening and advising was just what I needed. I instantly felt I could open up to her in a natural way. She recommended aromatherapy oils, advised on which treatments would benefit me and tailored them for me - at first with at home visits. As I felt more myself she gave me the confidence to go to her treatment room at Pilgrims, which was a big step for me.
The treatments are a dreamy little escape from everything for a little while, and the combination of her kindness and her magic hands are things that have given an incalculable benefit to my physical and mental well-being. I still find it hard to believe these amazing services from the hospice have been made available to me. I feel very lucky to be able to benefit from them once in a while.
It was reassuring to know that I could talk openly to a counsellor who understood how I felt. He offered a safe place to let out my emotions.
.
BECAUSE I WAS TREATED IN THE WAY I WOULD TREAT PEOPLE
I have been extremely happy with the care, comfort, kindness shown by all. food is excellent too.
As submitted in another review of a different aspect of the care received: a great experience with Pilgrims Hospice care from start to finish. The Client centred approach and the can-do attitude when dealing with corporate intransigence was much appreciated. Mum was respected and treated with compassion and the complicated handover to an out of area discharge was achieved effectively and comparatively stress free.
Really excellent experience at the Pilgrims Hospice Margate from start to finish. Couldn't recommend Zoe and Abi and the team highly enough. Client centred care with good follow up and compassionate hands-on approach.
Kat has been incredibly important in providing spiritual support through a nightmare time. She makes sure we feel cared for and supported where no one else can help. I couldn't be without her.