Pilgrims Hospices Canterbury

56 London Road, Canterbury, Kent, CT2 8JA
 
2,240 reviews

Reviews

Recommend
Dignity/Respect
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Information
Cleanliness

Reviews

 
Page 27 of 223
 
Review of Canterbury - Community Services
12th January 2024


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Suggested improvements
The whole process was very reassuring and everything was explained clearly.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Canterbury - Community Services
11th January 2024


Nairy was very helpful and couldnt wish for better help

Suggested improvements
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Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Spiritual Team
10th January 2024


The nursing staff at Pilgrims Margate were exceptional. We were only in there for 5 hrs but were at ease throughout. Chaplain Cat and her partners were a hugh comfort and we are eternally grateful, Thank you

Suggested improvements
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Experience
Dignity/Respect
Spiritual understanding
Spiritual information
Spiritual support
Trust
Support Staff
 
Review of Counselling Team
10th January 2024


I was given the opportunity to express my confusion, my resentment & my fear to a completely unbiased person who reassured me that I was grieving and these feelings in time would pass. Many many thanks

Suggested improvements
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Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
Review of Counselling Team
10th January 2024


Monique listened & helped me immensely. I felt relief & clarity after each session.

Suggested improvements
I did think 6 sessions would be enough but the sessions went so quick that I require more which has been approved, but this is not a reflection on the quality of the sessions.

Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
Review of Counselling Team
10th January 2024


I felt the Counsellor was very good & I felt very at ease with her, our talks were constructive & helpful. She was very understanding of my situation. I felt priviliged to be able to use the counselling.

Suggested improvements
Carry on offering a brilliant service.

Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
Review of Canterbury - Inpatient Wards
10th January 2024


Without being gushing the team here are fantastic, they are kind & caring but with humour where appropriate, I don't have any negative comments.

Suggested improvements
Carry on the way you are

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Canterbury - Inpatient Wards
10th January 2024


In past experiences I have found the hospice to be high class, and my experience to date has been the same.

Suggested improvements
It's hard to improve on excellence

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Canterbury - Inpatient Wards
10th January 2024


Everyone has given us the best care possible.

Suggested improvements
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Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Canterbury - Inpatient Wards
10th January 2024


The Staff make the hospice, from the top to the bottom. Amazing no complaints from me.

Suggested improvements
Nothing springs to mind.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
 
Page 27 of 223
 

Resources

Short link to review Pilgrims Hospices Canterbury: http://iwgc.net/emp2x