Pilgrims Hospices Canterbury

56 London Road, Canterbury, Kent, CT2 8JA
 
2,240 reviews

Reviews

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Dignity/Respect
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Reviews

 
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Review of Hospice at Home
14th February 2024


Because it's true.

Suggested improvements
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Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospice at Home
14th February 2024


The nurses Mandy, Tracey & Becky were excellent, they cared for my lovely mum in the most dignified caring way possible. I will never forget their kindness and cheerfulness in great time of need.

Suggested improvements
I can't think of anything

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospice at Home
14th February 2024


Kind, respectful thorough care. Great support to other family members under very upsetting circumstances.

Suggested improvements
Nothing the care staff are amazing.

Dignity/Respect
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Caring
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Support Staff
Experience
 
Review of Hospice at Home
14th February 2024


The hospice carers were like angels coming to my mum's house. They calmed her, the listened to me, they were simply wonderful.

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Review of Hospice at Home
14th February 2024


So lovely ladies, put me so at ease & Alan loved his care.

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Review of Spiritual Team
14th February 2024


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Experience
Dignity/Respect
Spiritual understanding
Spiritual information
Spiritual support
Trust
Support Staff
 
Review of Counselling Team
14th February 2024


The care I received from the whole counselling team at Ashford was beyond all my hopes. I would especially like to thank Colette for her sympathy and kind words of encouragement, she has made a real impact on how I can move forward, to find someone who listens and really understands how grief can affect your life was incredibly comforting, I would also like to mention Lesley who greeted me with a smile and a friendly chat on each visit, also to Paula the carer who looked after my mum last year.

Suggested improvements
I don't believe anything could have been done better! The whole team were excellent and those of us "lucky enough" to be able to access your service are very fortunate. Thank you

Experience
Dignity/Respect
Adequacy of sessions
Trust Counsellor
Listening
Counselling beneficial
Support Staff
 
Review of Physiotherapy Teams
14th February 2024


Very well organised & friendly. The physiotherapist made sure she spoke to all of us and got us all involved. Also organised for me to go on the fatigue course which will be helpful

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Dignity/Respect
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Caring
Trust
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Experience
 
Review of Hospice at Home
1st February 2024


Nothing was too much for the girls, Becky and Mandy.

Suggested improvements
N/A

Dignity/Respect
Involvement
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Caring
Trust
Support Staff
Experience
 
Review of Hospice at Home
1st February 2024


The girls were brilliant, very caring.

Suggested improvements
N/a

Dignity/Respect
Involvement
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Short link to review Pilgrims Hospices Canterbury: http://iwgc.net/emp2x