Reviews
Reviews
Lou was great, kind, listened well, gave me lots of options and talked to me like I was normal, no pity. Definitely go back, Lou is really good to get everything out to and understands.
I am always made to feel comfortable & welcome. I enjoy the relaxing experience
Louise was very good, I felt at ease and she 100% helped my look at things from a different perspective.
I didn't know what to expect from the bereavement counselling and I felt vulnerable and very emotional but as soon as I entered the Pilgrims Hospice I was welcomed with warmth by the staff/volunteers who offered me a drink before my counsellor arrived. I was met by my counsellor Phillipa who put me at ease immediately, I was taken to a quite (sometimes cold) room, where she made sure I felt relaxed and comfortable. My first session, Phillipa went through what was expected over the 6 week sessions and importantly confidentiality was discussed. I felt confident enough not only to take about me bereavement but also there issues I felt I needed to share which have impacted my life over the years. Phillipa let me talk but gently would give me ways of dealing with my bereavement which made me rethink and reassess my thinking differently. I was very emotional and cried a great deal, but Phillipa allowed me to do this and was always concerned about my wellbeing. Phillipa listened to me and would always follow up the next week with what we discussed the week before, I felt listened to without being judgemental. I found Phillipa to be very professional, caring, understanding and knowledgeable aobut bereavement and how to cope with it and move forward in the future.
Staff were kind - very attentive and showed compassion & respect. Special thanks to Anita & Tracy
Amazing staff couldn't fault them at all.
I found staff helpful and follow up call was good.
Because I was given 100% attention to my problem.
Everything great (Living with Fatigue group, Margate)
Was very happy with my counselling. It was a great help.