Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Pilgrims Hospice Thanet
2021-10-03
Person
4
5
0
Review of Thanet - Inpatient Wards
3rd October 2021
NA
Suggested improvements
NA
Pilgrims Hospice Thanet
2021-10-03
Person
3
5
0
Review of Thanet - Inpatient Wards
3rd October 2021
Nurses are amazing and could not fault them. Receptionist very rude and abrupt
Suggested improvements
N/a
2021-10-15 09:04:27
Response from Pilgrims Hospice Thanet
Dear Sir/Madam, Thank you for bringing this to our attention and please be assured that this will be looked into further and discussed with our Thanet Hospice Services Manager. All our staff and volunteers work tireless across each site and in the community, to offer the best service possible, and we are sorry in this occasion to hear if a slightly negative experience. Each year Pilgrims Hospices give care and comfort to over 2,500 people in east Kent who are coming to terms with an illness that sadly cannot be cured. The charity support patients to live life as well as possible until the very end, free from pain and distress. Kindest regards Pilgrims Hospices
Pilgrims Hospice Thanet
2021-10-03
Person
5
5
0
Review of Thanet - Inpatient Wards
3rd October 2021
.
Suggested improvements
.
Pilgrims Hospice Thanet
2021-10-03
Person
4
5
0
Review of Thanet - Inpatient Wards
3rd October 2021
.
Suggested improvements
More information would be better.
Pilgrims Hospice Thanet
2021-10-02
Person
5
5
0
Review of Thanet - Inpatient Wards
2nd October 2021
.
10/10 care
Suggested improvements
Answering the bell a bit quicker at times. But happy otherwise.
Pilgrims Hospice Thanet
2021-09-25
Person
5
5
0
Review of Thanet - Inpatient Wards
25th September 2021
Found the whole service beautiful, fantastic cannot fault it.
Suggested improvements
Nothing
Pilgrims Hospice Thanet
2021-09-22
Person
5
5
0
Review of Thanet Wellbeing Team
22nd September 2021
Helpful and caring.
Suggested improvements
.
Pilgrims Hospice Thanet
2021-09-14
Person
5
5
0
Review of Thanet Wellbeing Team
14th September 2021
Lots of support and information given.
Suggested improvements
.
Pilgrims Hospice Thanet
2021-09-11
Person
5
5
0
Review of Thanet - Inpatient Wards
11th September 2021
Because you are all supportive, help me and can talk me through situations
Suggested improvements
No
Pilgrims Hospice Thanet
2021-09-11
Person
4
5
0
Review of Thanet - Inpatient Wards
11th September 2021
Because you are all so caring, I only dropped one star as I’m not sure where I am with my treatment currently
Suggested improvements
No, the staff are very good at explaining things to you
