Pilgrims Hospice Ashford

Hythe Road, Willesborough, Kent, TN24 0NE
 
2,052 reviews

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Reviews

 
Page 63 of 204
 
Review of Ashford - Community Services written by a family member
21st May 2020


Good advice, helpful.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Ashford - Community Services written by a family member
21st May 2020


Proactive. Fantastic. Helpful.

Recommend
Dignity/Respect
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Caring
Trust
Support Staff
 
Review of Ashford - Community Services written by a patient
21st May 2020


Michelle very professional. Support is first class.

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Review of Ashford - Community Services written by a family member
21st May 2020


Proactive. Kirsteen the OT is very cooperative & helpful and has helped us get the equipment we need.

Recommend
Dignity/Respect
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Caring
Trust
Support Staff
 
Review of Ashford - Community Services written by a patient
21st May 2020


The staff are there for you. When I was in the Hospice, they moved me to another to room when I raised concerns regarding my neighbour's visitors. When I was in the hospice, I felt like there was no judgment. Treatment is top class.

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Review of Ashford - Community Services written by a patient
21st May 2020


Over the moon

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Dignity/Respect
Involvement
Information
Caring
Trust
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Review of Ashford - Community Services written by a patient
21st May 2020


no comments

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Dignity/Respect
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Information
Caring
Trust
Support Staff
 
Review of Ashford - Community Services written by a patient
21st May 2020


Very kind. Feel very comfortable.

Recommend
Dignity/Respect
Involvement
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Trust
Support Staff
 
Review of Ashford - Community Services written by a family member
21st May 2020


Very sympathetic, but I am overwhelmed & confused with the number of the different people involved in the care. Confused that McMillan is not a part of Hospice service. Not clear on who does what. I don't have knowledge of what exactly the hospice can help with and what services are provided, so I am unclear on when I can and can't call. Dr Thorns gave us time to talk & made sure we understood what was being said. Staff is lovely.

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Caring
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Support Staff
 
Review of Ashford - Community Services written by a family member
21st May 2020


Dr Saha was really personable & friendly. Was excellent. Came out to the house & advised us to go to hospital, even though he put himself at risk ( was wearing PPE). Dr Thorns very negative. He came to the house and asked if my husband was sure he wanted to have surgery, and that he can just come into the hospice instead. I felt like he was suggesting that my husband "might as well write himself off." Very negatively affected my husband's mood.

Recommend
Dignity/Respect
Involvement
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Caring
Trust
Support Staff
 
 
Page 63 of 204
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