Pilgrims Hospice Ashford

Hythe Road, Willesborough, Kent, TN24 0NE
 
2,052 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 28 of 204
 
Review of Ashford - Community Services
6th January 2023


staff have been excellent. Hayley has been very helpful. Thankyou all very much

Suggested improvements
NOTHING.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Ashford - Inpatient Wards
15th December 2022


none

Suggested improvements
none

Dignity/Respect
Involvement
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Caring
Trust
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Experience
 
Review of Ashford - Inpatient Wards
15th December 2022


i think its very good service and help and staff are good.

Suggested improvements
cant think of anything

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Ashford Wellbeing Team
14th December 2022


I attend the craft department, Is a nice way to spend a couple of hours. Staff great, always happy, smiling, helpful.

Suggested improvements
A group visit would be nice. Lunch out. Visit xxxx, Garden Centres etc?

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Ashford - Community Services
9th December 2022


i will remain forever grateful to all of the special people at the Ashford hospice for their dedicated and loving care that they all gave my uncle Richard to ensure that he was comfortable in the last few days of his life. Also for ensuring that he passes peacefully and with his family at his side.

Suggested improvements
Please all just keep doing what you do- you are amazing

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Ashford - Inpatient Wards
2nd December 2022


Staff join in having a laugh. They help when I need it. Everyone is nice, polite and clear. Only have to ask and they go the extra mile food wise to get me what I fancy.

Suggested improvements
Occasionally the “call” button is out of reach

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Ashford - Inpatient Wards
1st December 2022


n.a

Suggested improvements
n.a

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Ashford - Inpatient Wards
1st December 2022


There was miscommunication about offering medication Anthony thought he didnt have a choice. We thought he was being told he to take the medication he was being offered he felt he was being pressured into taking things he didnt want

Suggested improvements
explain a little better, explain better the choice is theirs All Sorted now it was just miscommunication he thinks everyone is wonderful

Dignity/Respect
Involvement
Information
Caring
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Support Staff
Experience
 
Review of Ashford - Inpatient Wards
1st December 2022


Cat is amazing, she has helped so much put my mind at rest, she helped us renew our wedding vows which was an amazing day

Suggested improvements
n.a

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Ashford - Inpatient Wards
1st December 2022


N.A

Suggested improvements
N.A

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
 
Page 28 of 204
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