Reviews
Reviews
The Care & attention has been first class
Overall the care seems to be amazing, lovely staff and facilities for everyone
From volunteers, to kitchen staff, To HCAs, Nurses and Dr's the care has been above and beyond. Your Care and compassion shows through in all you do. We have felt like part of a family rather than a number. Thankyou.
Mum has been treated with the upmost dignity + Respect. After Respite with you she every chance coming home and carrying on in her own home.
All of the staff have been amazing and cannot do enough to make my time here perfect
Yet again another evening where I have been treated as a member of a family group. A Huge shout out to your kitchen staff who have been utterly superb.
Everybody is excellent, So kind & Caring, Mum is treated with complete dignity and Respect. Special Mention to the catering staff who have really looked after us.
Everyone involved in the hospice from the reception staff, catering staff, healthcare professionals, nurses and doctors have been superb!! Mum has been treated so kindly and with the upmost dignity and respect. Mum came in for respite care and has improved greatly while in the care of the hospice. Nothing has been to much trouble and the staff are so attentive and caring, they know mum, her routine and what she does and doesn’t like which makes mum feel totally in control of her care and not like a spare wheel along for the ride. A special mention to Polly parrot (great name) who has treated mum like family and really gone above and beyond, amazing lady well done. We could not of asked for anything else from pilgrims, an absolutely perfect place with absolutely perfect, caring staff. The way healthcare should be!!
Well done the pilgrims team!!
on arrival, my portable oxygen become empty and my sats ( CO2) Dipped to 73. Then on sunday the oxygen became disconnected both times it was my daughter who raised the alarm.
Because its true