Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Pilgrims Hospice Ashford
2023-08-03
Person
5
5
0
Review of Ashford - Inpatient Wards
3rd August 2023
The level of care has been consistent . Staff have been knowledgeable, inform you, friendly. Caring + supportive
Suggested improvements
The level of care and support for our mum + friendly has been high, we thank the staff, amazing team
Pilgrims Hospice Ashford
2023-08-03
Person
5
5
0
Review of Ashford - Inpatient Wards
3rd August 2023
Staff are great and see to our every need
Suggested improvements
We could not ask or get better care,
Pilgrims Hospice Ashford
2023-08-03
Person
5
5
0
Review of Ashford - Inpatient Wards
3rd August 2023
The staff were caring and kind and full of love and always there to help and lend a hand . This is all staff top/bottom
Suggested improvements
Nothing everything was at it should be be proud of your service
Pilgrims Hospice Ashford
2023-08-03
Person
5
5
0
Review of Ashford - Inpatient Wards
3rd August 2023
.
Suggested improvements
.
Pilgrims Hospice Ashford
2023-08-03
Person
5
5
0
Review of Ashford - Community Services
3rd August 2023
Good All Round
Suggested improvements
.
Pilgrims Hospice Ashford
2023-07-27
Person
5
5
0
Review of Ashford - Inpatient Wards
27th July 2023
Cat went out of her way to understand all the family's needs and comply and the service Sunday was excellent and met everyones neeeds, Perfection!!!!
Suggested improvements
it was done to perfection .
Pilgrims Hospice Ashford
2023-07-27
Person
5
5
0
Review of Ashford - Inpatient Wards
27th July 2023
Cat was amazing and helped making a difficult journey a little easier
Suggested improvements
no
Pilgrims Hospice Ashford
2023-07-27
Person
5
5
0
Review of Ashford - Inpatient Wards
27th July 2023
Excellent Service given by all levels of staff
Suggested improvements
nothing better
Pilgrims Hospice Ashford
2023-07-27
Person
5
5
0
Review of Ashford - Inpatient Wards
27th July 2023
Because you guys are very good! keep it up
Suggested improvements
Please ask me before i check out
Pilgrims Hospice Ashford
2023-07-26
Person
4
5
0
Review of Ashford - Community Services
26th July 2023
My Reason for ticking 2 boxes is that the info given to us during the weeks leading up to my husbands admittance was poor. District/Comm. Nurses did not always know what to advise and wrong information has lead to a lot of stress for me now. The actual care whilst he was in the hospice albeit for about 48 hours was very good and staff were kind.
Suggested improvements
Patients and their families/carer should be properly informed AT THE BEGINNING of treatment as too any benefit/ allowance. They are entitled to eg. Blue Badge! We did not get one!! Hospital & Drs Should be made aware of this comment as i have 2 yrs of grief and stress since my husbands diagnosis. It is now probably too late to make any claim for extra finances now!! PS I Could add more but the list is too Long.
