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20th July 2022


From my very first contact I have been impressed with the total kindness, friendliness, professionalism of all concerned. The services I have accessed have been really good and beneficial. Staff ring you too regularly and show real concern.

Suggested improvements
Communication on ringing the Hospice. I would like a service where I can ring the Ashford Hospice direct, not a central point - Not confident messages are passed on. In fact o one occasion it wasn't.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience