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7th July 2022


This is such a hard time for the patient and family. its hard to think, to be positive, to understand, you helped in all these things

Suggested improvements
offered text messages / whats app or something other than phone contact to be able to check in on patient. Not all family have UK landlines, cell service can be tricky.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience