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24th December 2021


Only 1 negative comment - but it affected us really badly - our relative came in having been told she only had days to live - when we arrived a team member said "its not days" immediately our thoughts scrambled and we thought hB? "no - she said - longer - the patient passed just a few days later - perhaps it is not wise for staff to voice their personal opinion without proper evidence- however both this team member and all staff were otherwise absolutely fabulous - and we can not thank you enough for the care, support & compassion you show.

Suggested improvements
n/a

Dignity/Respect
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Caring
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