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Written by a family member
27th September 2019


Triage nurse was lovely - Shirley. Very efficient and competent. We waited for six hours in cubicle to then over hear doctor phone for blood results - No bloods were taken from my wife. Someone is incompetent. Once doctor realized he then speed up review. The CCG machine leads were ll twisted up from previous user taking 5 minutes to unravel. Suggest protocol to ensure once finished leads are ready for next patients.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff