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Written by a family member
18th September 2019


4 hours plus to be seen. I understand that there were other patients to be seen but presented with stroke threatening condition and not triaged appropriately. Causes such as stroke not ruled out by triage nurse - if it was, thrombolysis window would have been missed. Doctors on phone and chatting constantly being ED through front door ? going out to smoke. Patient left in pain.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff