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Written by a family member
18th September 2019


Very quickly seen by triage nurse and taken through to a cubicle. Once in cubicle we felt slightly forgotten about-not often checked on no bedpan etc offered. Not really given any updates on blood results etc. apologies now sorted!! Told would be having a chest X-ray and rectal exam but nothing done 4+ hours later. Obviously understand mat the department is busy but felt a bit neglected. My grandma (the pt) is elderly and coupled and was becoming quite distressed and upset at the situation.

Recommend
Rating not given.
Dignity/Respect
Involvement
Information
Cleanliness
Staff