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Peasley Cross 2014-05-22 Person 1 5 0

The birch unit is an absolute shambles. I asked for an emergency for my daughter and I got one a month later. When I arrived we were waiting for an hour and finally we were told that her counsellor had gone out and they hadn't told him we were waiting for him. I have been ringing for the past week and he hasn't been "available", or has been off sick. I can't wait to fill a complaints form out.