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Written by a private patient
15th January 2022


I have read some reviews of Nuffield Hospitals (not this one) which are far from positive. I hope they are not confused with Nuffield's outstanding provision at Guildford. I was admitted for major surgery (Abdominal wall reconstruction) following emergency work by the NHS last summer.(I was treated brilliantly then also - the need for subsequent surgery is not unusual.) The procedure was carried out by Prof. Rockhall and the Anaesthetist was Prof W. Fawcett. Both of these gentlemen were professional, accessible and approachable, and kind. I felt safe and well advised, even though the prospect of major surgery made me quite anxious. All my questions were answered and I could make decisions on balance of risk. The procedure itself was painless because of an epidural administered effectively. I am five days into my recovery, having been discharged after 4 days and have had only minor discomfort which is diminishing anyway. I may be writing a little prematurely, but I am really optimistic about the outcome. Follow ups are planned, and I have medication etc to avoid common complications. The staff at this hospital were, without exception, outstanding. Not just in their skill at doing their work, but in their care for me. This includes nurses, ward staff, catering staff, physio s, housekeeping and Health Care assistants. I spent a while post op in a recovery ward. I think their were two patients there at the time and two nurses. In particular, the main nurses who looked after me there, and afterwards when I felt most vulnerable, were Cristina and Laury. (Hope spelling is OK) They were really skilful, knowledgeable, sensitive, gentle, and again, imbued with care and kindness. The knowledge and advice of Debbie and Joe, as physios have given me a clue as to a future recovery and fitness plan. My road to recovery is just starting, but I am in such a better condition now than on entry, both physically, and in terms of confidence. I am full of gratitude for the service and care this establishment has provided. I hope the staff at all levels are proud of themselves. They should be.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe