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Written by a patient
25th April 2021


The start was smooth but I then had to chase for further information in relation to timelines. Following the chase for information the rest was smooth.

Suggested improvements
Try to give updates on timelines even if it is a delay on previous information. For example if you have to wait for bloods or covid test how long does this typically take?

Dignity/Respect
Involvement
Information
Cleanliness
Staff
Experience